Contact information
🤝 Our Approach
We’re a small New Zealand business focused on quality and long-term relationships.
Every message is read and responded to by our team, and we’ll always do our best to help.
📍 Location
Auckland, New Zealand.
We operate from a home-based facility and do not offer public walk-ins at this time.
🚚 Order & Delivery Enquiries
If your question is about an order, please include:
- Your order number
- A brief description of the issue
This helps us resolve things faster.
🐾 Feeding & Product Advice
Not sure what to choose or how much to feed?
We’re happy to help guide you based on your dog’s size, lifestyle, and goals.
⏱️ Response Times
- Monday to Friday: Within 24 hours
- Weekends & public holidays: Responses may be delayed
For all enquiries, please contact us at:
furevercare@outlook.com
We aim to respond within 24 hours (Monday to Friday).